Papa John's Pizza

Reviews about Papa John's Pizza

• 1 / 5

  By Jeremiah B
  I have (was) been a Papa Johns customer 24 years. This is absolutely the worst location I ever used. In fact, so bad I will never order from them again.
  
  Pizza quality is absolutely horrible about 1/3 of the time (very thin, minimal toppings, uneven cutting or no cutting at all), order accuracy is always a concern (drivers forgetting items, store forgetting to send complete order), and finally the one thing I could not tolerate any more; the customer service, or more precisely the lack of customer service.
  
  My last incorrect order was delivered just a few days ago. Upon paying the driver and giving him a tip, I sat my order on the counter and opened it. I ordered a pepperoni pizza, yet they sent a cheese pizza. I went outside before the driver left, and told him the order was incorrect. He told me "I just drive, call the store". I was tempted to tell him to refund my money and tip, and just give back the entire order. I decided despite the driver's lack of professionalism, the store was ultimately responsible for sending the wrong item, so I tried calling the store 3 times and nobody answered the phone. This is NOT how a business should operate.
  
  I had many issues with the location, and I never complained. I chalked it up to someone having an off day as occasional mistakes happen with all companies. However, this location goes way beyond occasional mistakes. When it happens roughly 1/3rd of the time, there are some ownership/management/employee issues that need addressed and fixed.
  
  Papa Johns, it was a good run for 22 years. The last two years dealing with this location has made me decide it is time to move on to find not only find a "better" pizza, but also one with "better" order accuracy, and "better' customer service.
  March 15, 2017
• 1 / 5

  By Dennis R
  Pizza had very litte toppings and was bland tasting. Worst pizza I have ever tasted.
  September 08, 2016